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FAQs
Why can’t I browse the Exchange 9140/9180 Web normally under Opera?
The browser Opera does not support XML HTTPRequest which may disable some functions of the Exchange 9140/9180 Web Console. Therefore, we recommend browsing the Exchange 9140/9180 Web under Internet Explorer.
 
 Related FAQs
NO. Questions
1.How many PC users are needed for VoSKY Exchange 9040/9080?
2.Why can I not switch among different Windows user accounts?
3.Why can I not set up 4/8 user accounts while installing VoSKY Exchange software?
4.Why can I not launch Skype software after clicking “Launch” button?
5.What is the function of the DOS program that launches after completing the installation of Exchange 9040/9080 software?
6.Why do you have to activate Exchange 9040/9080?
7.Why doesn’t Exchange 9040/9080 work well after installation ?
8.Why does Exchange 9040/9080 create 4/8 Windows user accounts during the installation?
9.Why can’t I call my Skype contacts from the extension?
10.Why do all the employees and speed dial keys get deleted after the administrator reconfigures the speed dial key format?
11.The administrator has entered a telephone number for the Cell Phone No. field under the Admin User Info page of the Web Management console. Why is a phone call not being sent to this number when Exchange experiences a problem?
12.If I want to add Exchange 9040/9080 Stack function do I have to activate the feature for both Exchanges?
13.Why are incoming remote Skype callers not being forwarded properly when all 4 Exchange lines are busy even though I’ve enabled Call Overflow Forwarding?
14.Why do I no longer see my Administrator account after installing Exchange 9040/9080 software?
15.There is constant static noise during conversation. How do I get rid of this noise?
16.I cannot make or receive calls from one (or more) of the Exchange ports. Both the Ready and In Use indicators on Exchange 9040/9080 are solid on or solid off. How do I fix this?
17.How many PC users are needed for VoSKY Exchange?
18.What is the function of the one DOS program that launches after completing the installation of Exchange software?
19.Why do you have to activate Exchange?
20.Can Exchange connect to Line Cards of the PBX?
21.Can the VoSKY Exchange work with key-phone systems?
22.What does the Status LED on VoSKY Exchange Pro VIT1/E1 backplate indicate?
23.Why can't I call my Skype contacts from the extension?
24.Why do all the employees and speed dial keys get deleted after the administrator reconfigures the speed dial key format?
25.Why can't I call my Skype contacts from the SIP extension?
26.Why can't I make SkypeOut call from the SIP extension?
27.Why do all the employees and speed dial keys get deleted after the administrator reconfigures the speed dial key format?
28.Why doesn’t the IP-PBX register to the Exchange Pro VISIP-EX?
29.How many Windows user accounts are needed to install VoSKY Exchange 9140/9180?
30.Why can't I switch among the Windows user accounts?
31.Why does VoSKY Exchange 9140/9180 not automatically create 4/8 user accounts on my PC during the installation?
32.Why can’t I launch Skype by clicking the ‘Launch’ button?
33.A DOS window will automatically pop up after the installation of VoSKY Exchange 9140/9180. What is this window?
34.Why do I have to activate the Exchange 9140/9180 software before using it?
35.Why does Exchange 9140/9180 create 4/8 Windows user accounts during the installation?
36.The administrator has entered his cell phone number in the Administrator Settings page on the web to enable the Auto-Notification. But why can’t he receive SkypeOut calls after an urgent event occurs?
37.Why are all the Speed-dial keys of the Phonebook deleted after I modified the Dialing Scheme?
38.To enable the Stacking feature, do I have to activate it on both Exchange 9140/9180 systems?
39.Why does the Slave Exchange 9140/9180 database not work after I enabled the Stacking feature?
40.After I have enabled the Call Overflow Forwarding feature, why are additional incoming Skype calls not being forwarded properly when all lines are busy?
41.Why can’t I see the administrator account after installing the Exchange 9140/9180 software?
 
 

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