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Back to Skype VoSKY Exchange
The Skype VoSKY Exchange is Ideal for businesses that want to use Skype for sales, customer services or support. The Exchange will route multiple incoming Skype calls simultaneously and your staff will be able to answer and transfer these Skype calls throughout the office.
Sales: Add a free Skype Button to your website or promotional email and allow the Skype VoSKY Exchange to route the incoming calls to your internal sales team. There is no additional charge for either you or your customer as they are using Skype and so are you. Multiple calls to your main Skype ID will be handled and routed by the Exchange to provide a seamless "click to call" interface for your customers.
Customer Service: Click to call features such as a Skype Button or your own design can be used to give your customers free access to different departments within your company. Save money by enabling your staff to use Skype for dialing out via their standard telephones. They can call either Skype to Skype or SkypeOut from any phone in your office. Speed dials and short codes can easily be set up to increase productivity.
Support: Provide "free to call" international technical support functionality to your business directly from a website or email. Use a Skype button to give your customers free access to your support staff. Bridge multiple time zones for free or allow your support staff to call customers back using an inexpensive local SkypeOut rate.
The Skype VoSKY Exchange works in conjunction with your current phone system and therefore requires a level of service, installation and support beyond that of our regular consumer hardware devices. Skype & VoSKY have built a network of local communication specialists called "VoSKY Partners" who will work with and advise you on the best way to bring Skype to your business.
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